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Communicating Your Company Goals Dale Carnegie Training ® The Coach's Corner Quick Success Tips from the Carnegie Coach Every year leaders dread presenting negative results. However, it must be done to generate a better year with positive results. Try using these following guidelines to set your employee on the right path for the upcoming year. 1. Be honest. Tell your employees the truth. Letting them know what is going on will inadvertently show they need to work harder to meet company goals. 2. Be clear and precise. Send messages with clarity, specificity, and coherency. Confusing, ambiguous communication won't relay the correct news. Take the time to make sure your messages are plainly and pointedly stated. Ask them if they have any questions. 3. Choose other leaders to help. It's likely there will be questions after the meeting. Choose leaders from each department so employees can also speak to them about any questions or concerns. Brief the leaders with your report so the message can become tailored to each department. 4. Encourage feedback. Communication can't just be top-down. You need input – questions, concerns, ideas, and insights – from people across the organization. Small meetings with groups and individuals are a good way to foster two-way-dialogue. You can also get useful feedback by listening to the informal grapevine that exists in every company. 5. Keep morale up. Give praise to what has done well during the year. Give positive input on projects in the works. 6. Assess what you're doing. Measure the impact of your communications throughout the year. It's the only way to find out if you're actually achieving company goals. Are you communicating clearly and consistently? Are you providing timely, accurate and targeted information? Are you revealing what's known and isn't known? REGISTRATION AND INFORMATION Payton.Stevens@dalecarnegie.com www.sewis.dalecarnegie.com | 414.771.3200 By: Steve Bobowski, CEO, Dale Carnegie Training If you have business related questions or would like advice on other workplace issues, visit our web site at www.sewis.dalecarnegie.com or email us at payton.stevens@dalecarnegie.com. (c) Dale Carnegie & Associates, Inc. 2006. All Rights Reserved. Dale Carnegie Courses Milwaukee – Tuesdays, Jan 6 - Feb 24, 6:00pm - 9:30pm Neenah– Wednesdays, Jan 7 - Feb 25, 6:00pm - 9:30pm Fond du Lac – Mondays, Jan 12 - Mar 2, 6:00pm - 9:30pm Appleton – Tuesdays, Mar 3 - Mar 17, 8:00am - 5:00pm Sheboygan – Mondays, Mar 16 - May 4, 6:00pm - 9:30pm Green Bay – Thursdays, Mar 19 - May 7, 6:00pm - 9:30pm Sales Advantage Milwaukee – Thursdays, Jan 8 - Feb 26, 6:00pm - 9:30pm UPCOMING COURSES