Issue link: http://www.insightdigital.biz/i/201303
InForum takeaways n Be renovative as well as innovative. We all know right now there's so much uncertainty in health care. These leaders are embracing what's about to happen to them and really leverage it to drive their renovation as well as innovation efforts. I think one thing we're seeing in this space is we need both: We need renovation – programs like Lean – but we also need some disruption. We need innovation that's going to help us to be more proactive for wellness, versus reactive in treating sickness. n Measuring progress can be nebulous. It's hard to measure progress and know if you're doing the right things. It not only comes down to understanding the financial measures and what a program or service costs, but it also comes down to, are your employees embracing the change? Are the families and the patients feeling a difference? Are you getting a new level of engagement as you move from being in-hospital to outpatient? How can you create the right education and services to supplement the products that you're delivering in this space? n Find a champion. Or two. Any successful innovation needs a champion and a catalyst for change. n Innovation must be adapted. In this innovation space it's not one-size-fits-all. Not all solutions – either product, or service, or culture change – are going to fit. n Keep learning. If you can treat a metric or an outcome as learning, and really measure what difference is happening based on those learnings, you'll be able to jumpstart what you're doing in the innovation health care space. —Cheryl Perkins ONLINE CLICK HERE to link to the Insight web page for more on this InForum. CLICK HERE to listen to a podcast of the complete InForum panel discussion. CLICK HERE to link to the Insight web page and tell us what you think! Business Lending At Its Best ■ ■ ■ ■ ■ SBA Preferred WI Lender USDA Financing Available Customized Financial Solutions Local Decision Making Award-Winning Customer Service Where the community and trust come together! 920-731-4440 333 S. Nicolet Rd. Appleton 920-849-8888 1265 E. Chestnut Chilton www.communitybankandtrust.com w w w. i n s i g h t o n b u s i n e s s . c o m Pictured from left: Bob Merriam, Office President; Kari Stockinger, AVP Mortgage Lender, NMLS# 892285; Paul Farrelly, President & COO; Ed Schultz, Office President N o v e m b e r 2 013 Member FDIC • Insight | 33