Issue link: http://www.insightdigital.biz/i/201303
" I think we have pockets of innovation, pockets of champions, parts of the company where it's very successful and really taking root. Other parts of the company they're coming along on the journey at a different pace, at their own pace, because they're not as focused on innovation. Their job is still to protect the company and make sure that we are here for another 100 years." –Elizabeth Much, director of innovation and development for Thrivent Financial for Lutherans ▼ Lean is just getting better at what you're doing, but in health care, " that is innovative first of all because we've been doing things the same way for a long time. While there's great innovation in technology and therapies, that's only driving up the cost of health care. There isn't anything that's going on that's trying to lower the cost of health care with the exception of the preventative things. To me lean is innovative because we're trying to figure out how do we remove that waste – how do we serve more patients with fewer resources, faster, better, at a higher level of quality?" –Mary Downs, system vice president for spine and orthopedics business lines for ThedaCare " For me, as a doctor, I like to see what's kind of coming out, see where we're pushing things for the future. I like to embrace new technology, and go with new things. We do it all the time with in the contact lens industry. They're always getting new products out there, better lenses, better things for patients, so I always like to use the newest, latest, greatest. There are a lot of doctors who get stuck in their ways … and that's not good for anybody." –Michael Miskulin, an optometrist with Valley Vision Clinic in Neenah 32 | Insight • N o v e m b e r 2 013 w w w. i n s i g h t o n b u s i n e s s . c o m