Issue link: http://www.insightdigital.biz/i/252322
w w w . i n s i g h t o n b u s i n e s s . c o m F e b r u a r y 2 0 14 • I nsIgh t | 49 other local firms that repair some laptops and gaming consoles. Mittelstaedt says expanding those partnerships is part of its long-range plan, in addition to growing its business division, which includes offering discounts to many local school districts to service their growing inventory of iPads. "is is actually going to be key to our business," Mittelstaedt says. ey have also expanded their reach, working with some customers in other states. When tina Meier, owner of Cellular Repair Etc. in Watertown, s.D., needed something repaired that she couldn't tackle (she runs a similar business), she found isupply on eBay. ey help her troubleshoot and conduct repairs on things she's not trained on, especially since she lost one of her techs. "ey're like my tech away from home," she says. "I can do most of the repairs, but in the meantime, they together. ey researched online, found original parts, examined device blueprints and established an intensive training and certification course for employees (which now number 40 at their four locations). One service appealing especially to businesspeople is smartphone repair. For example, the company charges about $200 to repair a cracked smartphone screen, and if parts are in, the job takes an hour or two. hitching their business to the soaring popularity of Apple products seemed like a no-brainer, says Mittelstaedt. "so long as Apple stays in business, we're going to stay in business." In addition to Apple, the company now also services some samsung products – recognizing, Mittelstaedt says, that 50 percent of the market share for smartphones is held by Apple and samsung combined. isupply now has partnerships with are my knights in shining armor. I can trust them and I know that it's done right." Aer four years in business, Warpinski is finally taking home a paycheck, with his company approaching the "break-even" point. And he hopes to be able to offer his employees insurance and benefits down the road. Warpinski admits he has no idea where he might be in five years. "But we have a lot of ambition. In my life, there's always more (places) to go." iSupply Locations: » Bay Park Square Mall, Green Bay » 425 S. Military Ave., Green Bay » 2245 Main St., Green Bay » Fox River Mall, Appleton www.goisupply.com We are committed to taking a unique approach to guiding you through your legal issues. Inspired by Innovation BROOKFIELD | GREEN BAY | MADISON | MILWAUKEE | OSHKOSH | SHEBOYGAN www.dkattorneys.com Inspired by Innovation