Insight on Business

December 2012

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The Coach's Corner Dale Carnegie Training ® Quick Success Tips from the Carnegie Coach 10 Ways Leaders Need to Manage Themselves By: Steve Bobowski CEO, Dale Carnegie Training A s a leader, you are expected to model appropriate responses to change on behalf of your organization. Your employees look to you to see your reaction to workplace change. Because of this, you need to be keenly aware that your actions, attitudes, and reactions shape the way your employees will consume and then act on change in the workplace. 1. Avoid Negative Self-Talk — Rephrase thoughts of resentment or fear into thoughts of individual growth and opportunity. 6. Accept New Ideas — Give new ideas a chance. Don't form quick judgments on new relationships. Keep an open mind. 2. Be Open — You may have concerns. It is important to allow others to understand your frame of mind. 7. Manage Your Stress — Practice effective stressmanagement strategies. 3. Be Realistic — Change isn't always easy. There are always going to be some challenges of successfully coping with change. 8. Upgrade Your Knowledge — Make sure to keep your knowledge and skills up to date where necessary in order to continue to be seen as a valuable, flexible team member. 4. Gather Information — Ask questions and do research. Be as informed about the change as possible. 5. Be Productive — Be as productive as you can in your current role. Focus on organizational and recordkeeping tasks so that you are prepared to hand off current responsibilities to someone else. Be ready to demonstrate your competence. 9. Use Resources — Consider contacting your organization's resources such as counselors and mentors. 10. Be a Leader — Work on being a leader in embracing and facilitating change. UPCOMING COURSES Advanced Dale Carnegie Training Elkhart Lake, WI – December 3 Energize Your Virtual Meeting Live Online Event – December 17 Marshall Goldsmith - What Got You Here Won't Get You There – December 11 3 Day Dale Carnegie Training Green Bay, WI – December 4 Feedback That Works Self Paced Online Event – On Demand 10 Tips for Remembering Names FREE Live Online Event – December 12 How to Cold Call and Build New Customers Live Online Event – December 4 & 12 Overcoming Workplace Negativity with Enthusiasm Live Online Event – December 18 High Impact Presentations Green Bay, WI – December 12 How to Present Online Live Online Event – December 11 How to Remember Just About Anything Live Online Event – December 6 Step Up to Leadership Live Online Event – December 7 & 13 Attitudes for Service Live Online Event – Dec. 5 & Jan. 4 Kickoff to Online Learning: Maximize Your Online Learning Live Online Event – Dec. 14, 20 & 28 Successful Public Speaking Live Online Event – December 13 & 19 Cross and Up Selling Live Online Event – December 20 Managing Conflict in the Workplace Live Online Event – December 5 & 21 Delegation Live Online Event – December 13 & 19 Managing Workplace Stress Live Online Event – December 12 Dale Carnegie Training Neenah, WI – January 9 Grabbing Low Hanging Fruit Live Online Event – December 6 & 17

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