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INSIDE I NSIGH T C O N N E C T I N G B U S I N E S S & P E O P L E I N T H E N E W N O R T H DEPARTMENTS 9 F R O M T H E E D I TO R 46 F I N A L F R A M E M A R C H 2 0 1 6 • V O L 8 • N O . 1 2 | w w w. i n s i g h t o n b u s i n e s s . c o m UPFRONT 10 News from the New North Region Good days ahead: Economic reports: A robust regional economy 15 Face Time Colleen Merrill on sparking a startup generation 17 Connections YPWeek: Statewide events in April: Young professional groups aim to build community, retain local talent 18 C O V E R S T O R Y JOINT VENTURE The Orthopedic & Sports Institute of the Fox Valley builds a model of service through partnerships, patient experience Video: page 22 ONLINE: Click to listen in as Orthopedic & Sports Institute CEO Curt Kubiak discusses the health care solutions OSI has developed to control costs and improve the customer experience by applying lessons from non-medical industry sectors such as manufacturing. Insight On … 25 ELDER CARE » Giving Grandma options: Elder care industry adapts to new demands in retirement living 28 EDUCATION » Making the right connections: Collaborative program provides hands-on IT experience to boost interest 30 ECONOMIC DEVELOPMENT » White-hot opportunities: Waupaca Foundry strengthens its outlook with new Hitachi merger IN FOCUS Small Business 33 A collaborative competition: Business owner finds success working with local artisans On the Move 36 People & Business 25 15 30 18 28 33 INSIGHT ON THE WEB: www.insightonbusiness.com