Insight on Business

October 2014

Issue link: http://www.insightdigital.biz/i/389272

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B Y M A R Y B E T H M AT Z E K | P h oto g r a p h b y S h a n e V a n B ox t e l , I m a g e S t u d i o s OCKEY GREAT WAYNE GRETZKY was talking about sports when he said "A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be." But that same logic and thinking can easily be applied to business — get out ahead of the competition and figure out what customers need before they even realize it's what they want, then move to take advantage. Holy Family Memorial innovates to improve community health while keeping costs in check 26 | I NSIGH T • O c t o b e r 2 0 14

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