Insight on Business

July 2013

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The Coach's Corner Dale Carnegie Training ® Quick Success Tips from the Carnegie Coach How to Win Friends and Influence Business People By: Steve Bobowski, CEO, Dale Carnegie Training The business world is shifting; and the "me first" attitude is quickly becoming a thing of the past. Now the focus is on teamwork and achieving results through others. To succeed in this new environment you must learn how to lead with words and deeds to gain commitment and achieve organizational goals. Here are five ways to effectively express your ideas and generate enthusiasm from managers, co-workers, staff, and clients. 1. ommunicate professionally and confidently to C achieve results. In today's digital world first impressions are no longer made the first time that you meet face to face. Make sure that you are presenting a professional and confident image on your social networks. 2. ngage Others by Building Rapport, Asking Pertinent E Questions, and Listening. Relationships drive business results. Make sure you are using all of the resources at your disposal. By building relationships you will be better equipped as a decision maker, problem solver, and person that delivers results! Remember, people support a world that they help create. 3. uild Relationships and Deal Effectively with Difficult B People. Your ability to deal with difficult people is critical to your success. It only takes one negative attitude to affect the workplace or derail a project. By building a culture of understanding you can keep projects on track and create a workforce that has common purpose and shared goals. 4. Gain Cooperation and Influence People. Whether you are a manager or not, you still rely on others work to make you successful. Your ability to build relationships has a direct effect on producing results in the workplace. 5. Use Emotional Controls to Sustain Success. To be an effective leader you must manage your own stress. Make sure to rest before you get tired, ensure you have time to relax each week, and get organized. By developing good stress management habits you will be able to approach your work clearly and confidently. As Vince Lombardi said "fatigue makes cowards of us all". Develop your ability to win friends and influence business people by participating in a Dale Carnegie Course. UPCOMING COURSES Upcoming Courses: Dale Carnegie Training Appleton, WI – August 7, 14, 21 Dale Carnegie Training Sheboygan, WI – September 10; every Tuesday for 8 weeks Dale Carnegie Training Fond du Lac, WI – September 12; every Thursday for 8 weeks Sales Advantage Class Green Bay, WI – August 6, 13, 20 A Selection of Upcoming Live Online Events: Confident, Assertive, In Charge: Developing the Attitudes of Leadership – multiple dates Cross and Up Selling – multiple dates How to Communicate with Diplomacy and Tact – multiple dates How to Win Friends and Influence Business People – multiple dates Managing Conflict in the Workplace – multiple dates Managing Workplace Stress – multiple dates Employee Engagement – June 26, 1pm-3pm Marshall Goldsmith – What Got You Here Won't Get You There – multiple dates Attitudes for Service – multiple dates Time Management – multiple dates Compelling Sales Presentations – multiple dates

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