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Sp r i n g 2021 • forwardHR | 17 organization. A quick internet search results in a plethora of options that may fit your budget and organizational needs. • Consider a book study. One way to encourage active engagement and reflection on emotional intelligence is to start a book study group in your organization using a book such as Bradberry & Greaves (2019) Emotional Intelligence 2.0. An added benefit of a book study is the ability to communicate and chat with teammates, building relationships along the way. • Assign mentors. Emotional intelligence training programs that provide mentorships can provide a lasting increase in emotional intelligence (Nafukho et al., 2016). Consider assigning emotional intelligence mentors that can provide regular check-ins and touchpoints for reflection. • Evaluate. Finally, just as you would with any strategic initiative, don't forget to take the time to evaluate the program. Remember, emotional intelligence training is a marathon, not a sprint . ■ References Bradberry, T., & Greaves, J. (2009). Emotional intelligence 2.0. TalentSmart. Goleman, D. (1998a). What Makes a Leader? Harvard Business Review, 76(6), 93–102. Goleman, D. (1998b). Working with emotional intelligence. Bantam Books. Goleman, D. (2006). Emotional intelligence (10th anniversary ed.). Bantam Books. Levitats, Z., & Vigoda, G. E. (2017). Yours emotionally: How emotional intelligence infuses public service motivation and affects the job outcomes of public personnel. Public Administration, 95(3), 759–775. https://doi.org/10.1111/padm.12342 Nafukho, F., Muyia, M., Farnia, F., Kacirek, K., & Lynham, S. (2016). Developing emotional intelligence skills among practicing leaders: Reality or myth? Performance Improvement Quarterly, 29(1), 71–87. https://doi. org/10.1002/piq.21215 Schutte, N. S., Malouff, J. M., & Thorsteinsson, E. B. (2013). Increasing emotional intelligence through training: Current status and future directions. The International Journal of Emotional Education, 5(1), 56-72. Amber Gray is an assistant professor of accounting and chair of Quantitative Business at Concordia University Wisconsin/ Ann Arbor. She is also a doctoral candidate in the Leadership in Innovation and Continuous Improvement program at Concordia University Wisconsin. Gray is currently studying emotional intelligence and its impact on auditor professional skepticism. She is a CPA and has worked in both public and corporate accounting, most recently as CFO and controller. In that role, she oversaw human resources and training. Gray is author of "The Handy Accounting Answer Book" and serves as a reviewer for the Institute of Management Accountants Educational Case Journal and is a member of the Michigan Association of CPAs Educator Taskforce. © 2020 Davis|Kuelthau, s.c. Navigating Disruption: D|K's Business Resilience Resources Interrupted supply chains. Panicked employees. Hesitant customers. Financial uncertainty. Today's business environment is under rapid-fire change. Davis|Kuelthau, s.c. is committed to helping businesses navigate this uncharted territory. From timely guidance addressing workforce hurdles, contract risks, and PPP forgiveness to live Q&A webinars and one-on-one business consultation, D|K is here for you. We advise a wide array of companies, including manufacturers, distributors, real estate and construction firms, food and beverage producers, retail owners, and B2B service providers. For access to our complimentary guidance or to contact our business continuity attorneys, visit us at: www.dkattorneys.com/coronavirusguidance/. Kathryn M. Blom | Robert W. Burns | Bruce B. Deadman Kevin L. Eismann | Gini L. Hendrickson | James M. Kalny Heather J. Macklin | Robert L. Macklin | Anthony J. Steffek Abby S. Tilkens | APPLETON | BROOKFIELD | GREEN BAY | MADISON | MILWAUKEE www.dkattorneys.com © 2021 Davis|Kuelthau, s.c. 2800 East Enterprise Avenue, Appleton, WI 54913 318 South Washington Street, Suite 300, Green Bay, WI 54301 As of March 1st, D|K welcomes the Epiphany Law Team to our firm. The addition of these colleagues, together with our long-standing team in Green Bay, reflects D|K's commitment to the New North region. Meet Our Appleton & Green Bay Employment Law Team

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