Insight on Manufacturing

May 2013

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Connection hola nyob zoo ciao hello bonjour Manufacturers partner with technical colleges to teach English classes at work About 40 percent of employees at McCain Foods in Appleton have a main language other than English. Plant Manager Ben Waddell (left) talks with McCain employees who have been through English language training, including Diana Garcia, quality control technician and Jesus Aguilar, packaging machine operator (back), Pai Lor, back-up sender, Sia X. Thao, general assembler, and Pablo Leon, line leader. G ood communication plays an integral role in business success. But what if more than a third of your workforce doesn't speak English? That's the situation the McCain Foods plant in Appleton found itself in a few years ago. With about 40 percent of its workforce having a main language other than English, McCain's leaders knew they needed to make some changes to help all workers reach their full potential and help the maker of frozen appetizers, such as jalapeño poppers, be more productive. continued > w w w.in s i g h t o n m f g . c o m May 2013 • / insight on manufacturing |9

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